Frequently Asked Questions
Continental Moving Company is a licensed and insured moving company in Massachusetts. Our movers are employees, have passed a training course, have a verified background check, and are covered with workers’ compensation insurance.
Our staff has years of prior moving experience and is well qualified to assist YOU in any of your moving needs. All of our trucks are fully equipped with supplies and equipment in order to transport your personal belongings hassle and stress-free. Continental Moving Company protects your furniture with blankets in order to provide you with a clean and safe move.
Our company works on first-come, first-serve basis. Therefore, the earlier you contact us, the better chance you have of making a reservation. It is preferable to make a reservation at least 4 weeks in advance. However, if your move is in the middle of the month on a weekday, 2 weeks in advance would be sufficient.
Flammables such as gas tanks, valuables such as jewelry, and perishables such as refrigerated food, are not allowed to be transported on our trucks for safety and liability reasons.
Please see a complete list of those items on our Prohibited Item List (Gas Tanks, Pesticides, Fertilizer, Fire Extinguisher, Fireworks, Fuels/Oils, Kerosene, Guns, Paint Thinners, Aerosol Cans, Ammonia, Ammunition, Car Batteries, Poisons, Pool Chemicals, Charcoal/Lighter Fluid, Darkroom Chemicals, Paints/Varnishes, Propane Tanks, Scuba Tanks, Sterno Fuel, Perishable Items -frozen foods, open foods, produce -, Important documents – tax returns, car titles, airplane tickets, checkbooks, insurance policies, other important records and work files -, Valuables – cash, jewelry, car keys, cell-phone, computers -, Others – medicine, plants, pets).
If you have any questions please call Continental Moving Company LLC at 508-904-2029 or email us at info@continental-moving.com.
We recommend that packing of fragile items is done by one of our trained professionals. However, if you feel more comfortable packing everything on your own, we strongly advise that all items are individually wrapped with packing paper or bubble wrap, having a 1/2 inch of cushioning in between. All heavy items must be placed on the bottom of each box. All boxes need to be sealed well and marked with the wording “FRAGILE!”.
We recommend that packing of fragile items is done by one of our trained professionals. However, if you feel more comfortable packing everything on your own, we strongly advise that all items are individually wrapped with packing paper or bubble wrap, having a 1/2 inch of cushioning in between. All heavy items must be placed on the bottom of each box. All boxes need to be sealed well and marked with the wording “FRAGILE!”.
We provide packing and unpacking, disassembly and assembly, loading and unloading, and furniture rearrangement. We also ship moving materials such as boxes, tape, bubble wrap, etc. prior to the move if needed.
We can assist you with the smallest, one-item move, as well as a full house. The size of the move is irrelevant and we can assist you with all of your moving needs. Please keep in mind that for small moves we do have a 2-hour minimum requirement. Larger moves may require a team of more than just 3 movers.
- Local moves, within the New England area will be charged by the hour.
- Long-distance moves (over 100 air miles from the origin to the destination), are determined by the weight of your items. It is in our best interest to provide you with the most accurate estimate when making a reservation. For that reason, Continental Moving Company LLC has implemented a software that accurately determines the weight of all of your items prior to us loading them and double-checks it with the truck scale after loading.
Please keep in mind that additional charges will apply for packing and unpacking, which can be determined by our tariff schedule.
When getting an estimate, it is important that you are as descriptive as possible. Make a complete list of all the items that need to be moved, including any miscellaneous.
Small items may look easy to move but if they are not packed properly, could require multiple walking trips to the truck or having to take the elevator in your building many times.
Large items should always be precisely described since we do require a larger crew size for heavy items. Be aware of some companies “low-balling” your estimate. There are many scammers who would offer you to complete the move for less than it should be and then “hostage” your goods before you pay them the final price, which usually is much higher than the estimate.
Obtaining a quote for your move should be done as soon as you are aware that you will be moving. Every quote provided by a moving company should be free and it should not require a cash deposit. That also applies for in-home estimates. Beware of companies that require you to put money up front in order to obtain a quote.
The best time to move is always when not many other people are moving. This way you can be sure there will be a truck available and we can schedule you for the best time slot. Generally, most people move the last week of each and every month. Moreover, during the summer months, June-October, many people are looking relocate.
Ideally, the best time to move is in the middle of the month, on a weekday, and during the spring time. Reservations in the morning get the first priority and the movers are always on time. Reservations in the afternoon and evening need to have a time window for arrival since there are many unforeseeable factors such as traffic and weather, which can delay movers’ arrival.
Finding a reliable moving company is not easy and many people fall into scams on classified ads. When choosing a moving company, it is important that you look for several essential pieces of information. First, the company needs to have a website. Moving companies without license and insurance are not allowed to advertise on the internet. When viewing the company’s website, take a look at the bottom of the website and make sure they have a physical address and license information.